Case Studies
CASE STUDIES
This is an In-depth case study detailing the deployment of Trapeze across the entire University Campus, as well as some communition out-reach programs

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Mönchengladbach city hospitals cannot promise patients that they will recover with just one mouse click. But they do promise that one mouse click can provide faster diagnosis and an optimum flow of information between doctors and nursing staff. For some time now, this quality assurance option has been warranted by Smart Mobile™ technology by Trapeze Networks. During mobile ward rounds, the new WLAN system helps doctors to send their wireless diagnoses directly from the patient's sickbed to those responsible for subsequent treatment or diagnosis.

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Kaiser’s Tengelmann wanted to introduce efficiencies and operational savings by providing wireless LAN access in its stores for cash systems, reverse vending systems that automate beverage container recycling, kiosks for customer interaction and advertising displays. The major grocery-store chain needed a secure, easy-to-manage wireless LAN solution that could be replicated across its more than 700 stores with minimal IT effort. The wireless LAN also needed to support wireless handheld terminals that are used widely by store managers, as well as a variety of applications in Kaiser’s Tengelmann warehouses.

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Olathe District Schools deploys Trapeze Smart Mobile WLAN to provide mobility to 26,000 students and 4,300 administrators. Olathe District Schools tackles an increasingly common problem of lack of room space to handle increased network access needs.

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Connecticut-based Commhub—a division of Spot On Networks—provides managed Internet and wireless LAN services to commercial buildings across southern Connecticut. Building owners as well as tenants benefit from a managed wireless LAN service. Tenants get enterprise-quality wireless service for a fraction of the cost of doing it themselves. For the building owner, offering a managed wireless service makes the real estate more commercially desirable to tech-savvy tenants. As businesses move in and out, the landlord saves tens of thousands of dollars or more on rewiring to meet the networking requirements of new tenants. Plus, providing an inbuilding wireless service minimizes the possibility of radio frequency (RF) interference that could occur if each tenant company sets up its own discrete wireless LAN.

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As the leading provider of scientific content, discovery informatics, workflow applications and databases to the life sciences industry, Elsevier MDL is at the cutting edge of helping biopharmaceutical customers conduct research and development of new drugs and compounds. Elsevier MDL enables its customers to bring new treatments to market faster and more cost-effectively. Elsevier MDL’s customer list includes tens of thousands of users worldwide in the chemical, pharmaceutical, agrochemical and biotechnology industries, government and education institutions, hospitals and utility companies.

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France Télévisions Publicité, one of France’s top media firms, is revolutionizing the delivery of television ads and integrated media packages all across the country. As the advertising arm of the France Télévisions Group, the company is responsible for marketing advertising space and sponsorships on France 2, France 3 (both nationally and regionally), France 4 and France 5, as well as a number of specialty channels such as National Geographic Channel, Discovery Channel, Euronews on France, E! Entertainment, Sci-Fi and TV5. With more than 1,000 of its advertising spots broadcast each day, France Télévisions Publicité has to maintain its edge in a competitive and constantly evolving market. To do this, the company decided that an internal Wi-Fi network would appeal to employees and clients. Wireless would allow sales teams to share bandwidth-intensive media applications and let visiting clients review their account information and advertising portfolio in the company’s offices.

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When it comes to producing international trade fairs on topics as diverse as house and garden, communications, food, furniture and interior design, health, and art and culture, it’s hard to beat Koelnmesse. With 286,000 square meters of hall space, 40 successful trade shows a year, more than 38,000 exhibitors and 2 million buyers, the Cologne, Germany-based company is one of the world’s largest trade show organizers. The company’s events cover 90 percent of the world’s exportable production of goods. With such a high profile within so many industries and the challenge of constantly working within expansive exhibit hall spaces, Koelnmesse faced a challenge when it wanted to offer its exhibitors, visitors and others attending its trade shows with wireless LAN access.

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Chances are if you’re using any kind of computer peripheral — such as a mouse, keyboard, desktop camera, web cam, game joystick or accessories — the name Logitech is on it. Founded in Switzerland and with offices around the world, Logitech has cemented its reputation as the premier manufacturer of ergonomically stylish designs, melding form and function for its computer and gaming system peripherals. To foster a more collaborative and efficient work experience, this cutting-edge productdesign company needed to give employees network access from any location around its campus.

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These days, both business and leisure travelers expect to be able to check their e-mail and surf the Web no matter where they are, and they are in airports a lot. With 20 million passengers a year passing through Manchester Airport alone, Manchester Airports Group (MAG) looked for a dual-purpose wireless LAN solution that would allow airport staff and business tenants to access a private corporate network and give travelers access to the Internet through a public Wi-Fi network. The challenge became more complicated when MAG’s IT staff required a wireless LAN system that could operate over a single common infrastructure running the entire 1.5-kilometer length of the airport, a facility constructed of glass and concrete. According to Aaron Bazler, network and infrastructure manager at Manchester Airport, many airports that have implemented multiple wireless infrastructures have experienced less-than-favorable service. With Trapeze SmartMobile airport staff, tenants and service partners are able to carry out tasks without physical boundaries across the common infrastructure. For example, a wireless LAN can help airport operations by providing information about flight times and aiding in passenger check-in.

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Built in 1957, Mazda Radway Laguna Seca is one of the premiere road racing venues in the United Sates. With its 2.2 miles of track located near Monterey, Calif., the raceway features 11 turns, including the famous downhill, twisting “Corkscrew” at Turn 8, and “Rainey Curve” at Turn 9, named for Wayne Rainey, a 500 c.c. Grand Prix Motorcycle World champion and local hero. Laguna Seca is bustling year round with activity. The raceway is a branch of the Skip Barber Racing School, one of the world’s largest racing schools, and it hosts several major events each year, such as The Red Bull U.S. Grand Prix, featuring the MotoGP World Championships; the U.S. Sports Car Invitational, featuring the Grand American Rolex sports Car Series; Monterey Sports Car Championships; and Montery Historics for classic race-cars. Four out of five Laguna Seca events are televised on ESPN. In person, these events can attract crowds of 150,000 PDA- and laptop-toting fans. The events can also attract 700 to 800 vendors, each with credit card-processing needs. And the events give rise to an urban sprawl of race teams comprised of cars or motorcycles, and their fleets of Internet-ready support trailers.

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At Memorial Hospital, doctors, nurses and other staff are constantly on the move dealing with patients or administrative tasks. To facilitate high-quality patient care, the hospital decided to deploy a wireless LAN infrastructure to provide both data and voice access throughout the facility. This decision was a big change over just a few years ago, when Memorial Hospital had almost no network infrastructure, according to Cliff Weaver, director of MIS. “Within a few months after I arrived at Memorial Hospital, I decided that we needed wireless for our future needs,” he said. “Mobile technology makes sense because it’s cost-effective, and it improves the quality of patient care.” And mobile technology is something that’s simply assumed as a basic IT service among the next generation of technology-literate caregivers. “Interns and residents who come to our hospital just expect there to be wireless technology,” said Weaver.

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Serious musicians probably have Musikhaus Thomann on speed dial. The German retailer is one of Europe’s most successful distributors of musical instruments and equipment. Its 5,000-square-meter showroom in Treppendorf features a wide range of instruments, sound and lighting equipment, accessories, as well as equipment for high-tech music studios, nightclubs and concert halls. In addition to the bricks-and-mortar showroom, Musikhaus Thomann boasts a web site with 100,000 product pages and 17,000 items available for purchase online. The company processes more than 5,000 orders daily from more than 500,000 customers throughout Europe. A serious operation like this calls for an equally serious wireless LAN to streamline its business operations while improving the efficiency and dependability of customer care, order processing and logistics

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For more than 40 years, NHTV Breda University in the Netherlands has been training students for management positions in such fields as hospitality, logistics, media and entertainment, tourism, and urban and rural planning. The university, which offers courses in both Dutch and English, is located on a fivebuilding campus in historic Breda, where more than 6,000 students from around the world come to learn the more practical aspects of their chosen fields through hands-on experience. To facilitate this process, the education department at NHTV wanted to offer students and its 500-member faculty a more flexible way to work and learn.

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When San Antonio Community Hospital started looking at deploying a wireless LAN for its 2,000 staff members, the IT staff’s main goal was to select a solution that would be as reliable as the hospital’s fully redundant wired infrastructure that supported the radiology department’s digital Picture Archive Communications System (PACS) and other applications. The hospital processes about 30,000 radiological images a month, with an average file size of 30-90 MB. According to Irv Hoff, manager of converged networks at San Antonio Community Hospital, achieving comparable resiliency to his existing wired environment would be a challenge, especially for a network that needed to support so many users. An initial deployment that covered the emergency room, hospital lobby and other areas provided benefits for administrative tasks as well as medical applications. It allowed radiologists to display images from portable x-ray machines from any location. However, this first-generation wireless LAN was prone to failure, had weak security and wasn’t easily scalable. Recognizing the tremendous benefits wireless could offer in improving the quality of patient care and streamlining hospital operations, Hoff started searching for a new system that could provide more reliability, security, mobility and scalability at a price point that would fit within the hospital’s budget. They also required a solution that would smoothly integrate with the hospital’s PACS wired radiology network. respect.

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With small class sizes, accessible professors and a welcoming atmosphere, Ohlone College in the San Francisco Bay Area provides a strong two-year program for 8,000 students in a wide variety of subjects ranging from accounting and computer programming to photography and theater. With its 400 faculty and staff members and thousands of students in constant motion around the college’s 534-acre campus located just south of historic Mission San Jose, Douglas Burns, director of information services, decided to take a close look at how to deliver connectivity without sacrificing security and manageability.

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From the Manhattan Project during World War II to present-day work in energy and environmental research, Sandia National Laboratories has been on the leading edge of developing and applying advanced technology for many different uses. Today, Sandia serves as a major research and development laboratory for the U.S. Department of Energy’s National Nuclear Security Administration.

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For more than 100 years, Dutch firm Thomassen Compression Systems (TCS) has been a leading producer of custom compression solutions for the oil, gas, refining and chemical industries. The company’s list of services includes the installation, maintenance and monitoring of compression systems; spare parts source; field and factory repairs; complete system overhauls and revamping of existing compression equipment. The total delivery time for a customer-specific compressor is easily 10 to 15 months, onethird of which consists of engineering. Once the compressor design is approved, all required components are ordered and, following receipt and registration in the TCS warehouse, assembled and tested. After testing, the compressor is partly disassembled again, packed in crates or containers and shipped to the customer. “Due to the costly components we work with, and the fact that duplicate work was carried out here and there, the need arose to process information in the ERP system in real time”, says Chris van Ravenswaaij, manager of information and communication technologies at Thomassen.

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Even in an age where it seems everything can be found on the Internet, Dutch book distributor Centraal Boekhuis has made a name for itself in the old-fashioned world of print. Founded in the 19th century as a central warehouse for Dutch book publishers, Centraal Boekhuis ships more than 60 million books a year from its warehouse to 2,000 bookstores across the Netherlands and Dutch-speaking parts of Belgium. The company also acts as a go-between by managing payments between the publishing houses and bookstores. Based in the small town of Culemborg, Centraal Boekhuis is running a stateof-the-art logistics system and IT infrastructure to help its business. “We guarantee 98 percent overnight or same-day delivery for each of the 80,000 titles that we stock to every outlet in our market,” says Marco Van Hattem, systems and network specialist. In today’s market, anything the company can do to save time and be more flexible up front affects all the other steps in the ordering process.

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Avans College employs 1,800 people spread over 18 academies and three support services. The organization is therefore comparable to a large company. Avans College has invests in an effective and at the same time inspiring learning and work environment and uses the Trapeze Networks SmartMobile Mobility system to assist students and teachers to have access to information, any time, anywhere.

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The Belfast Health and Social Care Trust employ nearly 22,000 staff across the greater Belfast area, providing services for more than 340,000 people in Belfast and Regional Services to the whole of Northern Ireland. With budgets under pressure, many hospitals in the UK have started looking for new ways of doing more with less. Wireless technology is one option, allowing thehealthcare sector to maximize operational efficiency and enhance patient care, and many institutions have started to take advantage of its benefits.

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Healthcare has been at the leading edge of wireless technology for a number of years. From giving doctors and nurses access to patient records from any location within a hospital to wireless voice over IP handsets for staff members, hospitals are no stranger to the many benefits of wireless. Walcheren Hospital serves the cities of Vlissingen and Middelburg, as well as the surrounding rural regions of the province of Zeeland, which is located in the southwestern part of The Netherlands on the border with Belgium. This mid-sized general hospital, with 350 beds and 1,300 employees, wanted to increase its return on investment and lower its total cost of ownership, and a wireless LAN fit the bill.

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With some 14,000 employees and 1,240 retail outlets (as of 02/07), ROSSMANN is one of the largest drugstore chains in Germany. The company ranks number 3 among the major drugstore chains with sales of 2.222 billion euros (2006) and takes 14th place in the German retail food business. Within the Group, ROSSMANN Logistik GmbH provides precise and absolutely reliable logistics services at low cost and thus performs one of the company’s core functions. The purpose of complete networking using a Trapeze wireless LAN was to supplement wireless technologies already applied in the logistics area, such as the MDE devices used in the incoming and outgoing merchandise areas, with new applications such as Pick-by-Voice, as well as to configure the entire administrative organization as a self-contained entity in a single network.

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The University campus is located in the University City that houses the American University of Sharjah, Sharjah Higher Colleges of Technology and Sharjah Police Academy. The demand for seamless, secure and integrated WiFi access on the University campus increased substantially in the cause of 2006. The University initiated a project to provide the University with a wireless LAN that would meet the high security and capability standards of the University. The new wireless LAN infrastructure had to extend the current communication links for data access across the existing thirteen colleges offering 62 undergraduate and graduate degrees in various fields including the most recently-established schools of medicine, pharmacy and dentistry. The new wireless LAN network was also required to support VoWLAN and capable of location based services functions and capable to scale as such that the University of Sharjah mobile user base, that extends 8500 concurrent users, could seamlessly migrate to a mobility oriented infrastructure.

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The objective of the University in building a state of the art wireless network was to ensure the highest levels of infrastructure available in order to add value to its core activities and provide a safe, healthy and accessible environment for all staff and students. At the same time as improving the communications network the university was conscious of minimizing its carbon footprint.

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Behr-Hella Thermocontrol—with 700 employees at factories in Lippstadt and Stuttgart,Germany and Plymouth, Mich.—is a leading manufacturer of electronic controllers and operating units for automobile heating, ventilation and air conditioning systems, producing more than 500 million units per year for car makers around the world, including Audi, BMW, DaimlerChrysler, Ford, General Motors, Peugeot, Porsche, Saab, Volvo and Volkswagen. A manufacturer with the innovation of Behr-Hella needed a wireless LAN that was equally innovative to deliver the security and mobility within its corporate facilities that would keep it ahead of the curve.

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AUSL covers the whole Piacenza area, providing services to more than 260,000 people. The demand for a reliable WLAN infrastructure was triggered by increasing numbers of new WLAN enabled devices and technologies that are now in common use in the modern healthcare environments.

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More than 4,000 organizations worldwide deploy Trapeze WLAN technology -- organizations of every size and across all industries. Check out the case study library to learn how customers are reaping the benefits of anytime, anywhere mobility, increased productivity, and lower costs through Trapeze solutions.

“Trapeze provides excellent security and amazing tools that plan, configure and manage the air, while lowering the total cost of ownership.”

Pierre-Olivier Monnier
Worldwide Director of IT Infrastructure and Chief Technology Officer
Logitech 


“No other wireless LAN switch could match Trapeze’s easy and secure deployment of enterprise VLANs for enhanced mobility.”

Dominic Arcuri
Chief Technical Officer
CommHub 


“The Trapeze architecture is inherently more secure than anything we tested.”

Mark Mitchell
Principal Technologist
Sandia National Laboratories 


“RingMaster remains the most powerful wireless LAN management tool on the market.”

Cliff Weaver
Director of MIS
Memorial Hospital 


“Our latest wireless deployment involved more than 700 stores. The Trapeze MXR-2 was clearly purpose-built for store deployments with a low entry cost and complete enterprise feature set.”

Frank Jelinek
Manager of Application Development
Kaiser’s Tengelmann AG